Who is down right now

Down now20This week248

20 down now · 248 this week

Dropbox outage history and postmortems

Apps and SaaS · San Francisco, US · 4 incidents in 90 days · 99.97% implied uptime · last 2mo ago

Status page Compare with...
No open incidents· checked 1h 56m agoLast resolved 60 days ago: Some customers are unable to access certain website routes and features., lasted 59m

History

MajorSep 9, 21:36 UTC
Some customers are unable to access certain website routes and features.lasted 59m
MinorSep 3, 22:13 UTC
Customer support via telephone may be unavailable for some userslasted 6h 49m
MinorAug 25, 23:14 UTC
Some Dropbox Protect features are not working correctlylasted 11h 47m
MinorAug 21, 13:18 UTC
Dropbox is not working as expected for some userslasted 1h 55m
MinorJul 23, 15:12 UTC
Dropbox is not working as expected for some userslasted 25m
MinorJun 8, 19:43 UTC
Shared content downloads are degradedlasted 3d 21h
MinorMay 27, 20:05 UTC
Opening a video or audio file might not be working for userslasted 2h 26m
NoticeMay 18, 17:00 UTC
Availability was impacted across a number of serviceslasted 0m
MajorApr 15, 03:51 UTC
Dropbox may be unavailable for some userslasted 25m
MinorApr 9, 21:32 UTC
Dash Chat might not be working for some userslasted 3h 22m
MinorJan 22, 01:30 UTC
Dropbox.com is not working for some userslasted 8h 30m
MinorJan 15, 06:59 UTC
We’re having some trouble with our payment pagelasted 1h 20m
MajorNov 18, 2025, 14:38 UTC
DocSend impacted by ongoing Cloudflare outagelasted 15m
MajorNov 14, 2025, 20:00 UTC
Dropbox Chat unavailablelasted 1h 11m
MinorOct 21, 2025, 14:32 UTC
Google Drive and One Drive Dash connectors are not working for some userslasted 6h 40m
MinorOct 14, 2025, 09:06 UTC
Images not loading in Dropbox Paperlasted 3h 43m
MinorSep 23, 2025, 18:55 UTC
Dropbox is not working as expected for some users.lasted 22m
MinorSep 2, 2025, 13:16 UTC
Dropbox.com is not working for some userslasted 32m
MinorAug 29, 2025, 19:17 UTC
Pop up to sign in On Microsoft Office Fileslasted 14h 44m
MinorMay 23, 2025, 19:31 UTC
Intermittent Loading Issues on Dropbox Websitelasted 54m
MinorMay 15, 2025, 16:35 UTC
The Dash Confluence connector may be unavailable for some users.lasted 26h 40m
MinorMay 14, 2025, 18:24 UTC
Dropbox may be unavailable for some users.lasted 59m
MinorMay 5, 2025, 21:38 UTC
Dash Search might not be working for some users.lasted 6h 2m
MinorMay 5, 2025, 18:26 UTC
Dash Chat might not be working for some userslasted 3h 3m
MinorMay 1, 2025, 21:57 UTC
Dropbox may be unavailable for some userslasted 4h 10m
NoticeApr 17, 2025, 17:21 UTC
Dropbox was not working as expected for some userslasted 0m
NoticeApr 9, 2025, 19:58 UTC
Issue downloading single files on safari 18.4lasted 11h 54m
MinorMar 20, 2025, 20:35 UTC
Some Windows users may not be able to use the online-only functionalitylasted 14d 19h
MajorJan 22, 2025, 15:45 UTC
DocSend unavailablelasted 7m
NoticeDec 12, 2024, 00:36 UTC
Dash Answers was down for some userslasted 0m
NoticeNov 12, 2024, 23:05 UTC
Dropbox.com was downlasted 0m
MinorNov 7, 2024, 23:31 UTC
Desktop installer failing to downloadlasted 4d 23h
MinorOct 23, 2024, 18:24 UTC
Dropbox may not be working as expectedlasted 36m
MinorSep 26, 2024, 21:37 UTC
Creating and opening a File Request might not be working for some userslasted 3h 11m
MinorSep 25, 2024, 18:10 UTC
The Desktop App might not be loading for some userslasted 5h 52m
NoticeSep 3, 2024, 18:26 UTC
Dropbox may not be working as expected for some userslasted 55m
MinorJul 9, 2024, 20:54 UTC
Desktop app installer may not be working as expectedlasted 24m
MinorJul 8, 2024, 21:43 UTC
Dropbox.com may not be working as expectedlasted 15m
MinorJun 22, 2024, 01:47 UTC
Phone support may not be working as expected for some Team Adminslasted 3h 59m
MinorJun 21, 2024, 18:30 UTC
Photos tab in Android app may not be loading as expectedlasted 3d 22h

Breach disclosures

Breach filingMay 1, 2024
Dropbox discloses a material cybersecurity incidentOn April 24, 2024, Dropbox, Inc. became aware of unauthorized access to the Dropbox Sign (formerly HelloSign) production environment.8-K filing
About Dropbox

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Apps and SaaS median
41m

Dropbox: 36m weighted downtime in range, category median 41m.

4 incidents, 1 major or critical, 21h 29m of incident time (59m major or critical, 20h 30m partial), longest 11h 47m, implied uptime 99.97%, between Aug 12, 2026 and Nov 9, 2026.

Across Glyph:Company profileComplianceQuarterlyPaydaysUptime

Questions

Is Dropbox down right now?

Check Dropbox's own status page at https://status.dropbox.com for the live state. This page shows Dropbox's incident history from that page; the most recent incident started 2026-09-09: "Some customers are unable to access certain website routes and features.".

How often does Dropbox have outages?

Dropbox posted 4 incidents in the last 90 days and 14 in the last year, 1 of them major or critical in the last 90 days. The median incident lasted 4h 22m.

When was Dropbox's last major outage?

2026-09-09: "Some customers are unable to access certain website routes and features.", lasting 59m.

What usually causes Dropbox incidents?

Dropbox's status updates in this period do not name a root cause.