Dropbox is not working as expected for some users
Jul 23, 15:12 UTCJul 23, 15:36 UTC
Duration
25m
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
4 incidents
Affected
Website
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 23, 15:36 UTC
This incident has been resolved.
- Monitoring · Jul 23, 15:32 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Jul 23, 15:12 UTC
Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
More from Dropbox
Full historySome customers are unable to access certain website routes and features.lasted 59mCustomer support via telephone may be unavailable for some userslasted 6h 49mSome Dropbox Protect features are not working correctlylasted 11h 47mDropbox is not working as expected for some userslasted 1h 55mShared content downloads are degradedlasted 3d 21hOpening a video or audio file might not be working for userslasted 2h 26m