Missing Metrics in Cloud Console , US East (us-east-1)
Apr 28, 14:46 UTCApr 28, 18:40 UTC
Duration
3h 54m
Impact
Major
Root cause
Not disclosed
Elastic, 90 days
22 incidents
Affected
Not listed by the vendor.
Final update
The system has recovered and functionality has returned to normal.
Timeline
- Resolved · Apr 28, 18:40 UTC
The system has recovered and functionality has returned to normal.
- Identified · Apr 28, 17:39 UTC
We are continuing to see signs of stabilization and monitoring as the system recovers, but metrics visualizations in the Cloud console remains impacted until recovery is complete. We will provide a further update in 1 hour, or when there is a change in status.
- Investigating · Apr 28, 16:32 UTC
Our investigation is ongoing. We continue to see early signs of stabilization, but metrics visualizations in the Cloud console remain impacted. We will provide a further update in 1 hour, or when there is a change in status.
- Investigating · Apr 28, 15:57 UTC
Our investigation is ongoing. Some early signs of stabilisation have been observed, but metrics visualizations in the Cloud console remain impacted. We will provide a further update within 30 minutes.
- Investigating · Apr 28, 14:46 UTC
Some users are seeing missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the us-east-1 (US East) region. Some recent metric data may not appear in charts or monitoring views. We are actively investigating and will provide another update within 30 minutes.
More from Elastic
Full historymOLTP PrivateLink connectivity issuelasted 13h 28mElastic Support Portal is unavailablelasted 2h 29m403 error when trying to access Autoops in newly created serverless projectslasted 9h 31mElastic Cloud scaling issues in Azurelasted 6h 57mDegraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)lasted 15h 3mDelayed or Unavailable project operation in GCP us-central1lasted 8h 12m