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Elastic outage history and postmortems

Data and observability · San Francisco, US · 27 incidents in 90 days · 99.61% implied uptime · last 43h ago

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Incidents

84 on file
StartedIncidentDuration
Sep 2314:04 UTCDegraded Performance: Cloud Provisioning Delays1h 59m
Sep 1715:50 UTCAutoOps node metrics temporarily unavailable in some regions41m
Sep 1613:17 UTCElastic Support Portal unavailable2h 21m
Sep 1223:21 UTCDelayed Metrics in Cloud Console - GCP us-east48h 24m
Sep 1001:30 UTCKibana access restored for UI-assigned Organization Owners on Hosted deployments21h
Sep 920:44 UTCElastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output7d 13h
Sep 200:04 UTCElevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions0m
Sep 115:18 UTCIssue impacting services running in GCP us-central14h 48m
Sep 108:16 UTCReplication bug causing slow recoveriesOngoing
Aug 2717:11 UTC[RESOLVED - 2026-08-26] APM endpoints for serverless projects not available1h 22m
Aug 2020:22 UTCElevated Error Rates Affecting Managed OTLP1h 51m
Aug 2012:48 UTCIssue when creating Serverless projects in Azure eastus region3h 35m
Aug 1409:22 UTCElasticsearch 9.5.1: false-positive matches in certain boolean queries6d 7h
Aug 1308:32 UTCIncreased error rates for microsoft-multilingual-e5-large4d 3h
Aug 1303:57 UTCServerless project creation delayed or failing4h 43m
Aug 617:41 UTCGCP asia-south1 high latency0m
Aug 522:59 UTCElasticsearch 9.5.0 contains a query-correctness defect6d 10h
Jul 2114:24 UTCMetering issue with Elastic Cloud Hosted Deployments32h 50m
Jul 2113:45 UTCAutoOps monitoring data not ingested for subset of deployments35m
Jul 2109:36 UTCElastic Cloud - Email MFA Delivery Delays (Gmail)2d 7h
Jul 1802:30 UTCAutoOps monitoring data not ingested for subset of deployments15m
Jul 1500:15 UTCCloud Console Deployment Errors57m
Jul 1312:15 UTCElastic Cloud authentication issues using Microsoft login credentials4m
Jul 200:54 UTCRegional outage - Elastic Inference Service (EIS)2h 6m
Jul 122:43 UTCPartial outage - Elastic Inference Service (EIS)21m
Jul 115:39 UTCInternal Monitoring Data Delay4h 44m
Jun 2916:32 UTCIssues delivering static assets to products26m
Jun 1715:52 UTCIssues with creating/updating Deployments in several regions1h 43m
Jun 1622:54 UTCIngestion issues for Managed OTLP and Managed Intake Service endpoints in the Azure Australia East region2h 5m
Jun 1610:57 UTCIssue with Kibana authentication flow39m
Jun 1517:31 UTCIntermittent Elastic Cloud Serverless Availability Issues in AWS us-east-11h 42m
Jun 401:51 UTCCustomers may see delays with creating Azure serverless projects7h 29m
Jun 213:25 UTCMissing Metrics in Cloud Console - Azure North Europe6h 25m
May 2918:00 UTCIssue creating new projects in AWS ap-southeast-236m
May 2906:32 UTCUpstream Azure Outage Causing Service Degradation2d 15h
May 2621:35 UTCMissing Metrics in Cloud Console - Azure Southeast Asia0m
May 2321:42 UTCMissing Metrics in Cloud Console - Azure North Europe44m
May 2204:54 UTCDelayed Execution For Synthetic Monitors in Europe Germany0m
May 2015:29 UTCAutoOps Login Issues for New Customers6d 21h
May 1108:00 UTCTemporarily unavailability of Serverless Projects Functionality3h 11m
About Elastic

Elastic is a Dutch-American software company that provides a platform for enterprise search, observability, and cybersecurity. Its product enables users to search and analyze large-scale data, monitor system performance, and detect anomalies.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Data and observability median
8h 29m

Elastic: 8h 29m weighted downtime in range, category median 2h 1m.

27 incidents, 21 major or critical, 30d 20h of incident time (30d 11h major or critical, 9h 26m partial), longest 7d, implied uptime 99.61%, between Jun 28, 2026 and Sep 25, 2026.

Stated causes

79 incidents with no cause stated.

Across fru.dev:Company profileAcquisitionsComplianceQuarterlyPaydaysChangefeedSLAsTechConfUptime

Questions

Is Elastic down right now?

Check Elastic's own status page at https://status.elastic.co for the live state. This page shows Elastic's incident history from that page; the most recent incident started 2026-09-23: "Degraded Performance: Cloud Provisioning Delays".

How often does Elastic have outages?

Elastic posted 27 incidents in the last 90 days and 84 in the last year, 21 of them major or critical in the last 90 days. The median incident lasted 2h 14m.

When was Elastic's last major outage?

2026-09-23: "Degraded Performance: Cloud Provisioning Delays", lasting 1h 59m.

What usually causes Elastic incidents?

Where Elastic explained the cause, the most common was storage (1 incidents). Most status updates do not name a cause.

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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