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Elastic · Data and observabilityApr 20, 2026, 06:37 UTC 6 months ago

EIS elevated 5xx error rates for model google-gemini-embedding-001

MajorNot disclosedUpdated 47d ago
Apr 20, 06:37 UTCApr 20, 10:41 UTC
Duration
4h 5m
Impact
Major
Root cause
Not disclosed
Elastic, 90 days
22 incidents
Affected
Elastic Inference ServiceGlobal services - Elastic Inference Service
Status page

Final update

An incident with an upstream service provider has been resolved, and access to the model is now restored.

Timeline

  1. Resolved · Apr 20, 10:41 UTC
    An incident with an upstream service provider has been resolved, and access to the model is now restored.
  2. Investigating · Apr 20, 09:50 UTC
    Errors are coming from the provider API (Google). The incident has been escalated to them, and we are still waiting for a response.
  3. Investigating · Apr 20, 06:37 UTC
    We're seeing elevated 5xx error rates for the Gemini Embedding v1 model in EIS. The following default inference endpoint is affected: - .google-gemini-embedding-001 We're investigating and will update again in 2 hours or if there's a change in status.

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