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Elastic · Data and observabilityApr 6, 2026, 17:58 UTC 7 months ago

Synthetics service may not run on schedule (us-east-4)

MajorNot disclosedUpdated 47d ago
Apr 6, 17:58 UTCApr 6, 20:43 UTC
Duration
2h 46m
Impact
Major
Root cause
Not disclosed
Elastic, 90 days
22 incidents
Affected
Not listed by the vendor.
Status page

Final update

Issue has been fixed and there should be no more customer impact

Timeline

  1. Resolved · Apr 6, 20:43 UTC
    Issue has been fixed and there should be no more customer impact
  2. Identified · Apr 6, 19:16 UTC
    We have identified the problem and are working on a solution. We should have an update within the next 2-3 hours.
  3. Investigating · Apr 6, 17:58 UTC
    We are investigating an issue in our Synthetics service on us-east-4. Some customer monitor jobs may not run on their expected schedule. We will provide an update in an hour or earlier.

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