Incidentsby GlyphElevated Error Rates Affecting Managed OTLP
Aug 20, 20:22 UTCAug 20, 22:13 UTC
Duration
1h 51m
Impact
Minor
Root cause
Not disclosed
Elastic, 90 days
22 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved. The root cause has been identified and addressed. Customer workloads were not impacted during this incident.
Timeline
- Resolved · Aug 20, 22:13 UTC
This incident has been resolved. The root cause has been identified and addressed. Customer workloads were not impacted during this incident.
- Identified · Aug 20, 21:59 UTC
We have identified the root cause of the elevated error rates affecting serverless managed OTLP. A mitigation has been applied and we are monitoring to confirm error rates return to baseline. Based on our investigation, customer workloads were not affected.
- Investigating · Aug 20, 20:53 UTC
We are continuing to investigate elevated error rates affecting the managed OTLP on Elastic Cloud Serverless. We will provide an update within 1 hour.
- Investigating · Aug 20, 20:22 UTC
We are currently investigating elevated error rates affecting the managed OTLP on Elastic Cloud Serverless. Our team is actively investigating the root cause. We will provide an update within 30 minutes.
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