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Elastic · Data and observabilitySep 10, 2026, 01:30 UTC 2 months ago

Kibana access restored for UI-assigned Organization Owners on Hosted deployments

MajorNot disclosedUpdated 46d ago
Sep 10, 01:30 UTCSep 10, 22:31 UTC
Duration
21h
Impact
Major
Root cause
Not disclosed
Elastic, 90 days
22 incidents
Affected
Not listed by the vendor.
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 10, 22:31 UTC
    This incident has been resolved.
  2. Monitoring · Sep 10, 09:51 UTC
    Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.
  3. Identified · Sep 10, 06:03 UTC
    Update: This incident is still ongoing and we are continuing to investigate.
  4. Identified · Sep 10, 01:30 UTC
    We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.

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