Email delays impacting some customers
Dec 17, 12:10 UTCDec 17, 12:49 UTC
Duration
39m
Impact
Critical
Root cause
Not disclosed
Elastic, 90 days
27 incidents
Affected
Not listed by the vendor.
Final update
Our teams have resolved an issue with the mail system, which caused delays for emails being sent for customers such as password reset requests, receiving billing invoices and adding users to organisations.
Timeline
- Resolved · Dec 17, 12:49 UTC
Our teams have resolved an issue with the mail system, which caused delays for emails being sent for customers such as password reset requests, receiving billing invoices and adding users to organisations.
More from Elastic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2314:04 UTC | Degraded Performance: Cloud Provisioning Delays | major | 1h 59m |
| Sep 1715:50 UTC | AutoOps node metrics temporarily unavailable in some regions | major | 41m |
| Sep 1613:17 UTC | Elastic Support Portal unavailable | major | 2h 21m |
| Sep 1223:21 UTC | Delayed Metrics in Cloud Console - GCP us-east4 | major | 8h 24m |
| Sep 1001:30 UTC | Kibana access restored for UI-assigned Organization Owners on Hosted deployments | major | 21h |
| Sep 920:44 UTC | Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output | major | 7d 13h |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.