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Elastic · Data and observabilityDec 17, 2025, 12:10 UTC 10 months ago

Email delays impacting some customers

CriticalNot disclosedUpdated 47d ago
Dec 17, 12:10 UTCDec 17, 12:49 UTC
Duration
39m
Impact
Critical
Root cause
Not disclosed
Elastic, 90 days
22 incidents
Affected
Not listed by the vendor.
Status page

Final update

Our teams have resolved an issue with the mail system, which caused delays for emails being sent for customers such as password reset requests, receiving billing invoices and adding users to organisations.

Timeline

  1. Resolved · Dec 17, 12:49 UTC
    Our teams have resolved an issue with the mail system, which caused delays for emails being sent for customers such as password reset requests, receiving billing invoices and adding users to organisations.

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