EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server
Oct 21, 17:30 UTCMay 15, 09:42 UTC
Duration
0m
Impact
Major
Root cause
Not disclosed
ElevenLabs, 90 days
50 incidents
Affected
Not listed by the vendor.
Final update
The issue has been resolved. We will publish a public write-up on this status page once the investigation is completed.
Timeline
- Resolved · May 15, 09:42 UTC
The issue has been resolved. We will publish a public write-up on this status page once the investigation is completed.
- Monitoring · May 15, 09:30 UTC
We have released an update, and the error rate is back to normal. We are currently monitoring the situation.
- Investigating · May 15, 09:12 UTC
We are currently investigating an issue with the Agents platform, TTS and Scribe in the EU residency server.
More from ElevenLabs
Full historyMarketing websitelasted 0mInbound Twilio calls experiencing intermittent connection failureslasted 0mEU - STT - Increase in latency in the EU Residency for Speech-to-Text requestslasted 0mClaude MCP connection not workinglasted 0mEU Agents disruption in SIP callslasted 0m[Isolated environments] Issue with voices on EU and India Residency environmentslasted 0m