Incidentsby IbisAgent SIP Conversation Disruption
Oct 21, 17:30 UTCOct 8, 15:43 UTC
Duration
0m
Impact
Major
Root cause
Not disclosed
ElevenLabs, 90 days
50 incidents
Affected
Not listed by the vendor.
Final update
We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.
Timeline
- Resolved · Oct 8, 15:43 UTC
We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.
- Investigating · Oct 8, 15:00 UTC
We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.
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