Incidentsby IbisSome support request forms may be unavailable
Oct 21, 17:30 UTCOct 15, 18:05 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
ElevenLabs, 90 days
50 incidents
Affected
Not listed by the vendor.
Final update
We've now restored access to our customer support submission form and are monitoring the situation, though things seem to have slowed down. We also see this was a widespread attack affecting multiple companies. Our ticketing system provider, Zendesk, also issued a warning about these attacks.
Timeline
- Resolved · Oct 15, 18:05 UTC
We've now restored access to our customer support submission form and are monitoring the situation, though things seem to have slowed down. We also see this was a widespread attack affecting multiple companies. Our ticketing system provider, Zendesk, also issued a warning about these attacks.
- Identified · Oct 15, 02:01 UTC
Some of our support forms have been temporarily disabled due to misuse. We’re working to restore them safely as soon as possible. In the meantime, please reach out to our support team via email for assistance.
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