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Grafana Labs · Data and observabilityOct 21, 2026, 11:48 UTC yesterday

Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

MinorNot disclosedUpdated 19h ago
Oct 21, 11:48 UTCOct 21, 13:26 UTC
Duration
1h 38m
Impact
Minor
Root cause
Not disclosed
Grafana Labs, 90 days
67 incidents
Affected
AWS Germany - prod-eu-west-2: Rule EvaluationAlerting and SLO - AWS Germany - prod-eu-west-2: Rule Evaluation
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Oct 21, 13:26 UTC
    This incident has been resolved.
  2. Monitoring · Oct 21, 13:12 UTC
    Remediation measures have been applied, and we are monitoring the recovery.
  3. Identified · Oct 21, 12:12 UTC
    The root cause of the issue has been indentified and we are working on the remediation steps.
  4. Investigating · Oct 21, 11:48 UTC
    Since approximately 20:30 UTC on October 20, we have observed an increase in alert rule evaluation errors affecting rules that query Grafana Cloud Prometheus (Mimir) data sources in Cluster AWS Germany. Our engineering team is actively investigating and working on remediation.

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