Incidentsby IbisSMS Delivery Degradation in Spain (Third-Party Provider)
Sep 28, 10:26 UTCSep 28, 14:12 UTC
Duration
3h 45m
Impact
Minor
Root cause
Not disclosed
HappyRobot, 90 days
7 incidents
Affected
Not listed by the vendor.
Final update
The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.
Timeline
- Resolved · Sep 28, 14:12 UTC
The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.
- Investigating · Sep 28, 10:26 UTC
SMS delivery to Spanish phone numbers is currently degraded due to an incident with our provider, Twilio. Services outside Spain are unaffected. We are closely monitoring the situation and doing everything within our power to minimize the impact until the vendor resolves the issue.
More from HappyRobot
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|---|---|---|---|
| Sep 1606:32 UTC3 weeks ago | Degraded performance | minor | 3h 12m |
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| Aug 1718:30 UTC7 weeks ago | Voice Service Degradation | major | 1h 31m |
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| Jul 2907:12 UTC2 months ago | Python Nodes partially degraded | minor | 0m |
| Jul 1602:48 UTC2 months ago | Workflow Execution Disruption | minor | 0m |