Incidentsby IbisIntermittent Editing and Playbook Experience Issues in Harvey for Microsoft Word
Jan 20, 22:47 UTCJan 21, 03:17 UTC
Duration
4h 30m
Impact
Minor
Root cause
Not disclosed
Harvey, 90 days
1 incidents
Affected
Not listed by the vendor.
Final update
The issue affecting Playbook functionality and Microsoft Word for Harvey has been fully resolved. All systems are now operational. Thank you for your patience.
Timeline
- Resolved · Jan 21, 03:17 UTC
The issue affecting Playbook functionality and Microsoft Word for Harvey has been fully resolved. All systems are now operational. Thank you for your patience.
- Identified · Jan 21, 00:16 UTC
The issue affecting Playbook functionality and Harvey for Microsoft Word.has been identified. Our team is actively working on a solution to resolve the issue. We will continue to update you on progress.
- Investigating · Jan 20, 22:47 UTC
We’re investigating reports of intermittent Playbook run issues across the web app and Harvey for Word. As well as document editing issues in Harvey for Word.