Passcode Authentication Issue
Jan 22, 20:26 UTCJan 22, 22:22 UTC
Duration
1h 56m
Impact
Major
Root cause
Not disclosed
Harvey, 90 days
1 incidents
Affected
Not listed by the vendor.
Final update
The email delivery issue affecting Outlook and Exchange users, caused by a Microsoft infrastructure issue, has been fully resolved. All systems are now operational. Thank you for your patience.
Timeline
- Resolved · Jan 23, 05:49 UTC
The email delivery issue affecting Outlook and Exchange users, caused by a Microsoft infrastructure issue, has been fully resolved. All systems are now operational. Thank you for your patience.
- Monitoring · Jan 23, 03:39 UTC
The email delivery issue affecting Outlook and Exchange users is ongoing due to a Microsoft infrastructure issue, and we are monitoring the situation to ensure stability. We will provide further updates if necessary.
- Monitoring · Jan 23, 03:34 UTC
The issue affecting Outlook service, and we are now monitoring the situation to ensure stability. We will provide further updates if necessary.
- Resolved · Jan 22, 22:22 UTC
The issue preventing passcodes from being sent has been fully resolved.
- Monitoring · Jan 22, 20:50 UTC
We were able to resolve the issue preventing passcodes from being sent and are closely monitoring to ensure stability.
- Investigating · Jan 22, 20:26 UTC
We are currently experiencing an issue preventing passcodes from being sent to users with passcode authentication enabled. Our team is actively working on a resolution.