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Honeycomb · Apps and SaaSJun 17, 2026, 14:01 UTC 4 months ago

Querying Issues

MinorDatabaseUpdated 2h ago
Jun 17, 14:01 UTCJun 17, 21:14 UTC
Duration
7h 13m
Impact
Minor
Root cause
Database
Honeycomb, 90 days
4 incidents
Affected
ui.eu1.honeycomb.io - EU1 Querying
Status page

Final update

We have identified the root cause of the intermittent slowness and query failures affecting our Production EU Region. The issue was triggered by a large volume of dataset deletions that caused elevated database load, resulting in query instability. No data was lost during this incident. Service has been restored. A fix has been applied to help prevent recurrence.

Timeline

  1. Resolved · Jun 17, 21:14 UTC
    We have identified the root cause of the intermittent slowness and query failures affecting our Production EU Region. The issue was triggered by a large volume of dataset deletions that caused elevated database load, resulting in query instability. No data was lost during this incident. Service has been restored. A fix has been applied to help prevent recurrence.
  2. Monitoring · Jun 17, 15:29 UTC
    Querying in our Production EU Region is fully operational. We will continue to monitor for any abnormal behavior.
  3. Investigating · Jun 17, 14:01 UTC
    We are continuing to investigate intermittent slowness and query failures affecting our Production EU Region. We will provide an update as soon as we have more information.

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