Querying Issues
Jun 17, 14:01 UTCJun 17, 21:14 UTC
Duration
7h 13m
Impact
Minor
Root cause
Database
Honeycomb, 90 days
4 incidents
Affected
ui.eu1.honeycomb.io - EU1 Querying
Final update
We have identified the root cause of the intermittent slowness and query failures affecting our Production EU Region. The issue was triggered by a large volume of dataset deletions that caused elevated database load, resulting in query instability. No data was lost during this incident. Service has been restored. A fix has been applied to help prevent recurrence.
Timeline
- Resolved · Jun 17, 21:14 UTC
We have identified the root cause of the intermittent slowness and query failures affecting our Production EU Region. The issue was triggered by a large volume of dataset deletions that caused elevated database load, resulting in query instability. No data was lost during this incident. Service has been restored. A fix has been applied to help prevent recurrence.
- Monitoring · Jun 17, 15:29 UTC
Querying in our Production EU Region is fully operational. We will continue to monitor for any abnormal behavior.
- Investigating · Jun 17, 14:01 UTC
We are continuing to investigate intermittent slowness and query failures affecting our Production EU Region. We will provide an update as soon as we have more information.