Payment Notifications and Order Updates issue
May 7, 08:14 UTCMay 7, 16:44 UTC
Duration
8h 29m
Impact
Minor
Root cause
Not disclosed
Klarna, 90 days
10 incidents
Affected
EuropePayments in the App - Europe
Final update
This incident has been resolved.
Timeline
- Resolved · May 7, 16:44 UTC
This incident has been resolved.
- Monitoring · May 7, 13:59 UTC
A fix has been implemented and we are monitoring the results.
- Identified · May 7, 13:59 UTC
The issue has been identified and a fix is being implemented.
- Investigating · May 7, 08:14 UTC
We are currently experiencing a service disruption affecting payment status notifications, order updates, including webhook deliveries for consumers and merchants in the EU region. This may result in delayed or missing updates. We are working to restore the service as soon as possible. Thank you for your patience
More from Klarna
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1805:32 UTC2 weeks ago | Payments in the App degradationSep 18, 05:32 UTC | minor | 1h 42m |
| Sep 315:22 UTC5 weeks ago | Klarna Payments degradationSep 3, 15:22 UTC | minor | 4h 46m |
| Sep 314:59 UTC5 weeks ago | Klarna PaymentsSep 3, 14:59 UTC | minor | 19m |
| Sep 215:50 UTC5 weeks ago | Klarna Payments degradationSep 2, 15:50 UTC | major | 9h 3m |
| Aug 3119:19 UTC5 weeks ago | Merchant Portal degradationAug 31, 19:19 UTC | minor | 1h 11m |
| Aug 2806:12 UTC5 weeks ago | Klarna Payments degradationAug 28, 06:12 UTC | minor | 1h 17m |