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Klarna · Apps and SaaSSep 18, 2026, 05:32 UTC 2 weeks ago

Payments in the App degradation

MinorNot disclosedUpdated 2h ago
Sep 18, 05:32 UTCSep 18, 07:14 UTC
Duration
1h 42m
Impact
Minor
Root cause
Not disclosed
Klarna, 90 days
10 incidents
Affected
EuropeNorth AmericaPayments in the App - EuropePayments in the App - North America
Status page

Final update

The degradation affecting payments in the Klarna App in the US and EU has been resolved, and services are operating normally.

Timeline

  1. Resolved · Sep 18, 07:14 UTC
    The degradation affecting payments in the Klarna App in the US and EU has been resolved, and services are operating normally.
  2. Monitoring · Sep 18, 06:16 UTC
    This issue have been resolved for both US and EU. We are monitoring this closely.
  3. Identified · Sep 18, 05:32 UTC
    We are seeing improvements in US - we are monitoring the situation closely.
  4. Identified · Sep 18, 04:56 UTC
    We are continuing investigating the issue.
  5. Identified · Sep 18, 01:45 UTC
    The issue has remerged in the US, we are continuing to investigate the issue. Thank you for your patience.
  6. Identified · Sep 18, 01:24 UTC
    The issue has been identified and we see improvements in US, still investigating the issues in EU.
  7. Investigating · Sep 18, 01:19 UTC
    We are continuing to investigate this issue.
  8. Investigating · Sep 18, 00:44 UTC
    We are currently experiencing a degradation to payments in the Klarna App in US and EU. We are working to restore the service as soon as possible. Thank you for your patience.

More from Klarna

Full history
IncidentDuration
Klarna Payments degradationSep 3, 15:22 UTC4h 46m
Klarna PaymentsSep 3, 14:59 UTC19m
Klarna Payments degradationSep 2, 15:50 UTC9h 3m
Merchant Portal degradationAug 31, 19:19 UTC1h 11m
Klarna Payments degradationAug 28, 06:12 UTC1h 17m
Klarna Payments degradationAug 25, 16:17 UTC1m