Who is down right now

Klarna · Apps and SaaSMar 25, 2026, 11:10 UTC 6 months ago

Customer Service Chat & Phone Support is experiencing issues

MajorNot disclosedUpdated 2h ago
Mar 25, 11:10 UTCMar 25, 11:56 UTC
Duration
46m
Impact
Major
Root cause
Not disclosed
Klarna, 90 days
10 incidents
Affected
EuropeNorth AmericaAsia PacificCustomer Service - EuropeCustomer Service - North AmericaCustomer Service - Asia PacificChat and Disputes in the App - EuropeChat and Disputes in the App - North AmericaChat and Disputes in the App - Asia Pacific
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Mar 25, 11:56 UTC
    This incident has been resolved.
  2. Monitoring · Mar 25, 11:42 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Mar 25, 11:41 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Mar 25, 11:10 UTC
    We are currently experiencing issues making it difficult to reach our Customer Service via chat and phone. We are working on solving this issue as soon as possible. Thank you for your patience.

More from Klarna

Full history
IncidentDuration
Payments in the App degradationSep 18, 05:32 UTC1h 42m
Klarna Payments degradationSep 3, 15:22 UTC4h 46m
Klarna PaymentsSep 3, 14:59 UTC19m
Klarna Payments degradationSep 2, 15:50 UTC9h 3m
Merchant Portal degradationAug 31, 19:19 UTC1h 11m
Klarna Payments degradationAug 28, 06:12 UTC1h 17m