Incidentsby IbisSign-in and purchase disruption for BankID in Sweden
Oct 9, 18:17 UTCOct 9, 16:30 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Klarna, 90 days
11 incidents
Affected
Not listed by the vendor.
Final update
Between 18:30 and 19:00 CEST (16:30–17:00 UTC) on October 9, 2026, some customers in Sweden were unable to use BankID to log in to the Klarna app or to complete purchases that required BankID authentication. Some card payments that needed 3D Secure authentication also failed during this time.The issue has been resolved and the service is operating normally. We apologize for the inconvenience.
Timeline
- Resolved · Oct 9, 16:30 UTC
Between 18:30 and 19:00 CEST (16:30–17:00 UTC) on October 9, 2026, some customers in Sweden were unable to use BankID to log in to the Klarna app or to complete purchases that required BankID authentication. Some card payments that needed 3D Secure authentication also failed during this time.The issue has been resolved and the service is operating normally. We apologize for the inconvenience.