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Klarna · Apps and SaaSApr 9, 2026, 08:37 UTC 6 months ago

Merchant Settlements / Payouts degradation

MinorNot disclosedUpdated 2h ago
Apr 9, 08:37 UTCApr 10, 09:43 UTC
Duration
25h 6m
Impact
Minor
Root cause
Not disclosed
Klarna, 90 days
10 incidents
Affected
EuropeMerchant Settlements/Payouts - Europe
Status page

Final update

All pending merchant payouts have now been successfully triggered. These payouts will be processed according to standard banking timelines.

Timeline

  1. Resolved · Apr 10, 09:43 UTC
    All pending merchant payouts have now been successfully triggered. These payouts will be processed according to standard banking timelines.
  2. Monitoring · Apr 9, 11:57 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Apr 9, 09:19 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Apr 9, 08:37 UTC
    We are currently experiencing issues with a subset of our Merchant Settlements / Payouts. We are working to restore the service as soon as possible. Thank you for your patience.

More from Klarna

Full history
IncidentDuration
Payments in the App degradationSep 18, 05:32 UTC1h 42m
Klarna Payments degradationSep 3, 15:22 UTC4h 46m
Klarna PaymentsSep 3, 14:59 UTC19m
Klarna Payments degradationSep 2, 15:50 UTC9h 3m
Merchant Portal degradationAug 31, 19:19 UTC1h 11m
Klarna Payments degradationAug 28, 06:12 UTC1h 17m