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Klarna · Apps and SaaSNov 14, 2025, 15:54 UTC 10 months ago

Merchant Portal degradation - Limited Access to In-store App in Merchant Portal

MinorNot disclosedUpdated 2h ago
Nov 14, 15:54 UTCNov 14, 17:25 UTC
Duration
1h 31m
Impact
Minor
Root cause
Not disclosed
Klarna, 90 days
10 incidents
Affected
EuropeNorth AmericaAsia PacificMerchant Operations - EuropeMerchant Operations - North AmericaMerchant Operations - Asia Pacific
Status page

Final update

This issue has been resolved and the system works as expected.

Timeline

  1. Resolved · Nov 14, 17:25 UTC
    This issue has been resolved and the system works as expected.
  2. Investigating · Nov 14, 15:54 UTC
    Some merchants may encounter an error when trying to access the In-Store App in Merchant Portal. We are working to restore the service as soon as possible. Thank you for your patience.

More from Klarna

Full history
IncidentDuration
Payments in the App degradationSep 18, 05:32 UTC1h 42m
Klarna Payments degradationSep 3, 15:22 UTC4h 46m
Klarna PaymentsSep 3, 14:59 UTC19m
Klarna Payments degradationSep 2, 15:50 UTC9h 3m
Merchant Portal degradationAug 31, 19:19 UTC1h 11m
Klarna Payments degradationAug 28, 06:12 UTC1h 17m