Klarna Payments degradation
Jan 28, 03:57 UTCJan 28, 04:30 UTC
Duration
33m
Impact
Minor
Root cause
Not disclosed
Klarna, 90 days
10 incidents
Affected
EuropeNorth AmericaKlarna Payments - EuropeKlarna Payments - North America
Final update
This incident has been resolved.
Timeline
- Resolved · Jan 28, 04:30 UTC
This incident has been resolved.
- Monitoring · Jan 28, 04:11 UTC
Service in the EU has been restored as well. We are monitoring the system but service should now be fully restored.
- Identified · Jan 28, 04:05 UTC
The service has been restored in the US, the service should be restored soon in the EU.
- Identified · Jan 28, 04:05 UTC
The issue should now, since 04:56 CET, be resolved in the NA region. We have identified as similar degradation for the EU region as well. We are working on restoring full service in EU as well.
- Identified · Jan 28, 03:59 UTC
We have identified the issue and is working on a fix for this. Thank you for your patience.
- Investigating · Jan 28, 03:57 UTC
We are currently experiencing a degradation impacting Klarna Payments, more specifically the OSM API. We are working to restore the service as soon as possible. Thank you for your patience.
More from Klarna
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1805:32 UTC2 weeks ago | Payments in the App degradationSep 18, 05:32 UTC | minor | 1h 42m |
| Sep 315:22 UTC5 weeks ago | Klarna Payments degradationSep 3, 15:22 UTC | minor | 4h 46m |
| Sep 314:59 UTC5 weeks ago | Klarna PaymentsSep 3, 14:59 UTC | minor | 19m |
| Sep 215:50 UTC5 weeks ago | Klarna Payments degradationSep 2, 15:50 UTC | major | 9h 3m |
| Aug 3119:19 UTC5 weeks ago | Merchant Portal degradationAug 31, 19:19 UTC | minor | 1h 11m |
| Aug 2806:12 UTC5 weeks ago | Klarna Payments degradationAug 28, 06:12 UTC | minor | 1h 17m |