Klarna Payments degradation
Sep 2, 15:50 UTCSep 3, 00:53 UTC
Duration
9h 3m
Impact
Major
Root cause
Not disclosed
Klarna, 90 days
10 incidents
Affected
EuropeKlarna Payments - EuropeKlarna Payments - North America
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 3, 00:53 UTC
This incident has been resolved.
- Monitoring · Sep 3, 00:39 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Sep 2, 23:37 UTC
The initial fix did not have the intended outcome, we have now identified another fix which is being implemented. Thank you for your patience.
- Identified · Sep 2, 20:05 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Sep 2, 18:36 UTC
We are continuing to investigate this issue.
- Investigating · Sep 2, 18:35 UTC
We are continuing to investigate this issue.
- Investigating · Sep 2, 15:50 UTC
We are currently experiencing a degradation to Klarna Payments. We are working to restore the service as soon as possible. Thank you for your patience.
More from Klarna
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1805:32 UTC2 weeks ago | Payments in the App degradationSep 18, 05:32 UTC | minor | 1h 42m |
| Sep 315:22 UTC5 weeks ago | Klarna Payments degradationSep 3, 15:22 UTC | minor | 4h 46m |
| Sep 314:59 UTC5 weeks ago | Klarna PaymentsSep 3, 14:59 UTC | minor | 19m |
| Aug 3119:19 UTC5 weeks ago | Merchant Portal degradationAug 31, 19:19 UTC | minor | 1h 11m |
| Aug 2806:12 UTC5 weeks ago | Klarna Payments degradationAug 28, 06:12 UTC | minor | 1h 17m |
| Aug 2516:17 UTC6 weeks ago | Klarna Payments degradationAug 25, 16:17 UTC | none | 1m |