Merchant Onboarding degradation using Integration Guides
Jul 29, 17:58 UTCJul 29, 22:20 UTC
Duration
4h 23m
Impact
Minor
Root cause
Not disclosed
Klarna, 90 days
10 incidents
Affected
EuropeNorth AmericaAsia PacificMerchant Onboarding - EuropeMerchant Onboarding - North AmericaMerchant Onboarding - Asia Pacific
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 29, 22:20 UTC
This incident has been resolved.
- Monitoring · Jul 29, 22:01 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Jul 29, 20:56 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Jul 29, 19:29 UTC
We are still investigating the issue. Thank you for your patience.
- Investigating · Jul 29, 17:58 UTC
We are currently experiencing issues with Merchant Onboarding through Integration Guides App in Merchant Portal in all regions. We are working to restore the service as soon as possible. Thank you for your patience.
More from Klarna
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1805:32 UTC2 weeks ago | Payments in the App degradationSep 18, 05:32 UTC | minor | 1h 42m |
| Sep 315:22 UTC5 weeks ago | Klarna Payments degradationSep 3, 15:22 UTC | minor | 4h 46m |
| Sep 314:59 UTC5 weeks ago | Klarna PaymentsSep 3, 14:59 UTC | minor | 19m |
| Sep 215:50 UTC5 weeks ago | Klarna Payments degradationSep 2, 15:50 UTC | major | 9h 3m |
| Aug 3119:19 UTC5 weeks ago | Merchant Portal degradationAug 31, 19:19 UTC | minor | 1h 11m |
| Aug 2806:12 UTC5 weeks ago | Klarna Payments degradationAug 28, 06:12 UTC | minor | 1h 17m |