Who is down right now

Klarna · Apps and SaaSMar 30, 2026, 08:59 UTC 6 months ago

Support Chat AI assistant experiencing issues

MajorNot disclosedUpdated 2h ago
Mar 30, 08:59 UTCMar 30, 09:50 UTC
Duration
51m
Impact
Major
Root cause
Not disclosed
Klarna, 90 days
10 incidents
Affected
EuropeNorth AmericaAsia PacificCustomer Service - EuropeCustomer Service - North AmericaCustomer Service - Asia Pacific
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Mar 30, 09:50 UTC
    This incident has been resolved.
  2. Monitoring · Mar 30, 09:50 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Mar 30, 09:22 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Mar 30, 08:59 UTC
    Support Chat AI assistant is experiencing issues for all regions. We are working to resolve this issue

More from Klarna

Full history
IncidentDuration
Payments in the App degradationSep 18, 05:32 UTC1h 42m
Klarna Payments degradationSep 3, 15:22 UTC4h 46m
Klarna PaymentsSep 3, 14:59 UTC19m
Klarna Payments degradationSep 2, 15:50 UTC9h 3m
Merchant Portal degradationAug 31, 19:19 UTC1h 11m
Klarna Payments degradationAug 28, 06:12 UTC1h 17m