Direct Debit is experiencing issues in Austria, Germany and Netherlands
Aug 25, 12:30 UTCAug 25, 12:58 UTC
Duration
28m
Impact
Minor
Root cause
Not disclosed
Klarna, 90 days
10 incidents
Affected
EuropeNorth AmericaAsia PacificPayments in the App - EuropePayments in the App - North AmericaPayments in the App - Asia Pacific
Final update
This incident has been resolved.
Timeline
- Resolved · Aug 25, 12:58 UTC
This incident has been resolved.
- Monitoring · Aug 25, 12:58 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Aug 25, 12:50 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Aug 25, 12:30 UTC
We are currently experiencing a Direct Debit payment method degradation in the Austria, Germany and Netherlands regions. We are working to restore the service as soon as possible. Thank you for your patience.
More from Klarna
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1805:32 UTC2 weeks ago | Payments in the App degradationSep 18, 05:32 UTC | minor | 1h 42m |
| Sep 315:22 UTC5 weeks ago | Klarna Payments degradationSep 3, 15:22 UTC | minor | 4h 46m |
| Sep 314:59 UTC5 weeks ago | Klarna PaymentsSep 3, 14:59 UTC | minor | 19m |
| Sep 215:50 UTC5 weeks ago | Klarna Payments degradationSep 2, 15:50 UTC | major | 9h 3m |
| Aug 3119:19 UTC5 weeks ago | Merchant Portal degradationAug 31, 19:19 UTC | minor | 1h 11m |
| Aug 2806:12 UTC5 weeks ago | Klarna Payments degradationAug 28, 06:12 UTC | minor | 1h 17m |