Who is down right now

Klarna · Apps and SaaSJun 1, 2026, 09:47 UTC 4 months ago

Customer Service degradation

MinorNot disclosedUpdated 2h ago
Jun 1, 09:47 UTCJun 1, 12:58 UTC
Duration
3h 11m
Impact
Minor
Root cause
Not disclosed
Klarna, 90 days
10 incidents
Affected
EuropeNorth AmericaAsia PacificCustomer Service - EuropeCustomer Service - North AmericaCustomer Service - Asia Pacific
Status page

Final update

This incident has been resolved, and Customer Service operations have been fully restored across all regions.

Timeline

  1. Resolved · Jun 1, 12:58 UTC
    This incident has been resolved, and Customer Service operations have been fully restored across all regions.
  2. Monitoring · Jun 1, 12:22 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Jun 1, 11:48 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Jun 1, 11:21 UTC
    We are continuing to investigate this issue.
  5. Investigating · Jun 1, 09:47 UTC
    We are currently experiencing a service disruption affecting some of our customer support availability. We are actively working to restore full support capacity as quickly as possible. We apologies for any inconvenience.

More from Klarna

Full history
IncidentDuration
Payments in the App degradationSep 18, 05:32 UTC1h 42m
Klarna Payments degradationSep 3, 15:22 UTC4h 46m
Klarna PaymentsSep 3, 14:59 UTC19m
Klarna Payments degradationSep 2, 15:50 UTC9h 3m
Merchant Portal degradationAug 31, 19:19 UTC1h 11m
Klarna Payments degradationAug 28, 06:12 UTC1h 17m