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Klarna · Apps and SaaSDec 15, 2025, 08:06 UTC 9 months ago

Merchant Operations degradation - Maintenance Ongoing

MinorNot disclosedUpdated 2h ago
Dec 15, 08:06 UTCDec 15, 12:12 UTC
Duration
4h 6m
Impact
Minor
Root cause
Not disclosed
Klarna, 90 days
10 incidents
Affected
EuropeNorth AmericaAsia PacificMerchant Operations - EuropeMerchant Operations - North AmericaMerchant Operations - Asia Pacific
Status page

Final update

Maintenance has concluded.

Timeline

  1. Resolved · Dec 15, 12:12 UTC
    Maintenance has concluded.
  2. Investigating · Dec 15, 08:06 UTC
    We are performing some scheduled maintenance on our Virtual Card Service affecting VCN-type (Virtual Card) integrations, this could impact the ability to generate and authorize virtual cards. This will take approximately 2 hours. We will post an update here when the maintenance has been concluded.

More from Klarna

Full history
IncidentDuration
Payments in the App degradationSep 18, 05:32 UTC1h 42m
Klarna Payments degradationSep 3, 15:22 UTC4h 46m
Klarna PaymentsSep 3, 14:59 UTC19m
Klarna Payments degradationSep 2, 15:50 UTC9h 3m
Merchant Portal degradationAug 31, 19:19 UTC1h 11m
Klarna Payments degradationAug 28, 06:12 UTC1h 17m