Non-admin users are unable to launch instances.
Apr 3, 11:43 UTCApr 3, 12:32 UTC
Duration
49m
Impact
Minor
Root cause
Not disclosed
Lambda, 90 days
9 incidents
Affected
Not listed by the vendor.
Final update
**Severity Level:** [High] The incident has been resolved. Launches for team members should now work as expected. ----------------------------------------------------------------------------- In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible. • [https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new "https://support.lambdalabs.com/hc/en-us/requests/new") To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.
Timeline
- Resolved · Apr 3, 12:32 UTC
**Severity Level:** [High] The incident has been resolved. Launches for team members should now work as expected. ----------------------------------------------------------------------------- In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible. • [https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new "https://support.lambdalabs.com/hc/en-us/requests/new") To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.
- Investigating · Apr 3, 11:43 UTC
**Severity Level:** [High] We're currently investigating a potential issue with our cloud portal. Non-admin users may experience the Launch Instance page failing to load. As a workaround, please ask an admin user to launch the instance on your behalf. Our teams are actively working to identify the root cause and resolve the issue. Thank you for your patience and understanding during this time. ----------------------------------------------------------------------------- In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible. • [https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new "https://support.lambdalabs.com/hc/en-us/requests/new") To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.
More from Lambda
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2321:41 UTC2 weeks ago | US-SOUTH-3 Region Resources Not Visible on Dashboard, Impacting Launches and TerminationsSep 23, 21:41 UTC | minor | 2h 6m |
| Sep 1007:09 UTC4 weeks ago | Issue with Cloud Services API KeysSep 10, 07:09 UTC | major | 8h 54m |
| Aug 1518:28 UTC7 weeks ago | Instances Unreachable in us-south-2 regionAug 15, 18:28 UTC | minor | 2d 2h |
| Aug 322:30 UTC2 months ago | Degraded Performance in us-midwest-2Aug 3, 22:30 UTC | minor | 21d 5h |
| Aug 216:56 UTC2 months ago | Network Issues in us-midwest-2Aug 2, 16:56 UTC | none | 22d 10h |
| Jul 3019:46 UTC2 months ago | Investigating network connectivity issues in us-east-2Jul 30, 19:46 UTC | minor | 3h 3m |