Launches and Terminations Failing in Multiple Regions

Final update

**Severity Level:** High The incident has been resolved. Instance launches and terminations are now working as expected in the previously affected regions below: asia-northeast-1 asia-northeast-2 asia-south-1 australia-east-1 europe-central-1 me-west-1 us-east-1 us-midwest-1 us-west-1 us-west-2 ----------------------------------------------------------------------------- Again, in the event you’re unsure as to whether your service is still impacted by this, please open a support ticket and we’ll get back to you as soon as possible. • [https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new "https://support.lambdalabs.com/hc/en-us/requests/new") To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.

1. Resolved · May 21, 03:46 UTC
   **Severity Level:** High The incident has been resolved. Instance launches and terminations are now working as expected in the previously affected regions below: asia-northeast-1 asia-northeast-2 asia-south-1 australia-east-1 europe-central-1 me-west-1 us-east-1 us-midwest-1 us-west-1 us-west-2 ----------------------------------------------------------------------------- Again, in the event you’re unsure as to whether your service is still impacted by this, please open a support ticket and we’ll get back to you as soon as possible. • [https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new "https://support.lambdalabs.com/hc/en-us/requests/new") To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.
2. Resolved · May 20, 04:30 UTC
   **Severity Level:** High We've identified the cause of the issue and our engineers are working to restore services at this moment. Some users may experience delays when launching or terminating instances. We will provide an update as soon as more information is available. Instance Launches and Terminations have been disabled for the following regions: asia-northeast-1 asia-northeast-2 asia-south-1 australia-east-1 europe-central-1 me-west-1 us-east-1 us-midwest-1 us-west-1 us-west-2 Thank you for your patience and understanding during this time. ----------------------------------------------------------------------------- In the event you’re unsure as to whether your service is impacted by this incident. Or if you tried to terminate an instance at this time. Please open a support ticket. We’ll get back to you as soon as possible. • [https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new "https://support.lambdalabs.com/hc/en-us/requests/new") To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.
3. Identified · May 20, 01:28 UTC
   **Severity Level:** High We've identified the cause of the issue and our engineers are working to restore services at this moment. Some users may experience delays when launching or terminating instances. We will provide an update as soon as more information is available. Instance Launches and Terminations have been disabled for the following regions: asia-northeast-1 asia-northeast-2 asia-south-1 australia-east-1 europe-central-1 me-west-1 us-east-1 us-midwest-1 us-west-1 us-west-2 Thank you for your patience and understanding during this time. ----------------------------------------------------------------------------- In the event you’re unsure as to whether your service is impacted by this incident. Or if you tried to terminate an instance at this time. Please open a support ticket. We’ll get back to you as soon as possible. • [https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new "https://support.lambdalabs.com/hc/en-us/requests/new") To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.
4. Investigating · May 20, 01:08 UTC
   **Severity Level:** High We are currently investigating an issue affecting the Cloud Dashboard. Some users may experience delays when launching or terminating instances. We will provide an update as soon as more information is available. Instance Launches and Terminations have been disabled for the following regions: asia-northeast-1 asia-northeast-2 asia-south-1 australia-east-1 europe-central-1 me-west-1 us-east-1 us-midwest-1 us-west-1 us-west-2 Our teams are actively working to identify the root cause and mitigate or resolve the issue. Thank you for your patience and understanding during this time. ----------------------------------------------------------------------------- In the event you’re unsure as to whether your service is impacted by this incident. Or if you tried to terminate an instance at this time. Please open a support ticket. We’ll get back to you as soon as possible. • To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.