Multiple Regions | Launch and Termination Issues

Final update

**Severity Level:** High The incident has been resolved. Launches and terminations are now working as expected. ----------------------------------------------------------------------------- Again, in the event you’re unsure as to whether your service is still impacted by this, please open a support ticket and we’ll get back to you as soon as possible. • [https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new "https://support.lambdalabs.com/hc/en-us/requests/new") To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.

1. Resolved · Jul 27, 11:45 UTC
   **Severity Level:** High The incident has been resolved. Launches and terminations are now working as expected. ----------------------------------------------------------------------------- Again, in the event you’re unsure as to whether your service is still impacted by this, please open a support ticket and we’ll get back to you as soon as possible. • [https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new "https://support.lambdalabs.com/hc/en-us/requests/new") To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.
2. Monitoring · Jul 27, 11:30 UTC
   **Severity Level:** High We’re currently investigating a potential issue with our launches and termination from multiple regions. Users may experience their machines being stalled while booting up or terminating. Services have been restarted and the launches are enabled again. We will continue to monitor the situation. Thank you for your patience and understanding during this time. ----------------------------------------------------------------------------- In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible. • [https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new "https://support.lambdalabs.com/hc/en-us/requests/new") To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.
3. Investigating · Jul 27, 08:46 UTC
   **Severity Level:** High We’re currently investigating a potential issue with our launches and termination from multiple regions. Users may experience their machines being stalled while booting up or terminating. Our teams are actively working to identify the root cause and mitigate or resolve the issue. Thank you for your patience and understanding during this time. ----------------------------------------------------------------------------- In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible. • [https://support.lambdalabs.com/hc/en-us/requests/new](https://support.lambdalabs.com/hc/en-us/requests/new "https://support.lambdalabs.com/hc/en-us/requests/new") To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.