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MongoDB · Data and observabilitySep 30, 2026, 18:51 UTC 2 days ago

Delays in Atlas cluster management operations

InformationalNot disclosedUpdated 7h ago
Sep 30, 18:51 UTCSep 30, 21:02 UTC
Duration
2h 10m
Impact
Informational
Root cause
Not disclosed
MongoDB, 90 days
19 incidents
Affected
MongoDB Cloud
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 30, 21:02 UTC
    This incident has been resolved.
  2. Monitoring · Sep 30, 19:26 UTC
    The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.
  3. Identified · Sep 30, 19:01 UTC
    We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.
  4. Investigating · Sep 30, 18:51 UTC
    We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.

More from MongoDB

Full history
StartedIncidentDuration
Oct 200:01 UTCtodayMongoDB Charts: Infinite login loop when creating new Charts projects5h
Oct 115:41 UTCyesterdayTrigger processing may be delayed globally5h 13m
Sep 1609:06 UTC2 weeks agoSupport Portal Outage6h 25m
Sep 1101:28 UTC3 weeks agoAtlas is experiencing issues with issuing certificates from Lets Encrypt2h 23m
Sep 316:44 UTC4 weeks agoImpaired Cluster operations in AWS me-central-1 and AWS me-south-1Ongoing
Aug 2818:34 UTC5 weeks agoMongoDB Atlas Log Integration service degraded0m

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