Skip to content

MongoDB outage history and postmortems

Data and observability · New York, US · 19 incidents in 90 days · 99.0% implied uptime · last 8d ago

Status page Compare

Incidents

69 on file
StartedIncidentDuration
Sep 1609:06 UTCSupport Portal Outage6h 25m
Sep 1101:28 UTCAtlas is experiencing issues with issuing certificates from Lets Encrypt2h 23m
Sep 316:44 UTCImpaired Cluster operations in AWS me-central-1 and AWS me-south-1Ongoing
Aug 2818:34 UTCMongoDB Atlas Log Integration service degraded0m
Aug 1920:45 UTCIssues rotating certificates for projects containing only Atlas Free and Flex clusters25h 21m
Aug 1814:10 UTCAtlas UI and API Periodic Unavailability1h 6m
Aug 505:17 UTCGCP capacity constraints affecting Atlas deployments6h 57m
Aug 318:47 UTCElevated errors on VoyageAI APIs2h 31m
Jul 2918:55 UTCDelayed cluster configuration affecting free and flex users42m
Jul 2918:11 UTCAtlas Stream Processing errors in Azure West Europe4h 35m
Jul 2723:37 UTCVoyageAI elevated errors11m
Jul 2316:21 UTCCluster connectivity issues in Azure westus4h 7m
Jul 1716:14 UTCMongoDB Atlas and Atlas for Government: New AWS Backup and AWS Data Transfer costs will be unavailable between July 17 and 203d 20h
Jul 923:03 UTCAtlas Stream Processing is experiencing issues in Azure - West Europe2h 7m
Jul 919:37 UTCAtlas is experiencing issues with issuing certificates from Lets Encrypt19h 19m
Jul 910:23 UTCAtlas Data Federation and Online Archive cloud-provider IAM authentication error43m
Jul 223:09 UTCImpaired Cluster Operations due to Lets Encrypt Service Degradation27m
Jul 219:34 UTCImpaired Cluster Operations due to Lets Encrypt Outage1h 32m
Jul 210:45 UTCAWS cluster backup and restore operations are failing23m
Jun 2510:16 UTCMongoDB Atlas: Atlas UI loading issues0m
Jun 415:33 UTCIncreased error rate creating and managing Search and Vector Search indexes2h 7m
Jun 223:00 UTCInvestigating connection issues to ADFA in GCP1h 11m
May 2822:02 UTCMetrics may fail to send to DataDog Gov integrations1h 13m
May 2319:48 UTCAuthentication failures when running search queries for some clusters6h 18m
May 2220:32 UTC[Atlas for Government] Data plane node logs unavailable for last 6 days1h 45m
May 819:33 UTCImpaired Cluster Operations due to Lets Encrypt Outage2h 33m
May 802:24 UTCAWS Availability Zone use1-az4 in US-EAST-1 Region is Impaired36h
May 715:17 UTCAWS Cluster DNS Changes Degraded Performance6h 58m
May 621:48 UTCAtlas Backup Export Jobs Degraded Performance23h 7m
May 317:33 UTCPartial outage in Azure West Europe47h 54m
Apr 2717:16 UTCIncrease in Billing for Backup Usage3h 33m
Apr 1717:03 UTCMongoDB Atlas BI Connector: Connections and queries fail3d 20h
Apr 112:55 UTCAtlas Charts users unable to login0m
Mar 3021:47 UTCDelays in cluster creation and adding new cluster nodes in Azure East US 2 region1h 23m
Mar 2521:31 UTCIntermittent 503 Errors on Atlas Admin API and Automation Tooling39h 50m
Mar 1918:11 UTCIssue querying Azure blob storage containers in Atlas Data Federation1h 9m
Mar 1914:42 UTCMongoDB Atlas: Clusters page failing to load45m
Mar 1900:24 UTCMongoDB Atlas for Government: SSO login failures for some users12d 20h
Mar 1120:10 UTCIssue affecting stream processing within the AWS US-EAST-1 region0m
Mar 1110:00 UTCMongoDB Atlas Admin API: Temporary failures for tools using older API versions0m
About MongoDB

MongoDB, Inc. is an American software company that develops and provides commercial support for the source-available database engine MongoDB, a database for unstructured data.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Data and observability median
21h 51m

MongoDB: 21h 51m weighted downtime in range, category median 2h 1m.

19 incidents, 6 major or critical, 8d 22h of incident time (7d 20h major or critical, 26h 11m partial), longest 3d 20h, implied uptime 99.0%, between Jun 28, 2026 and Sep 25, 2026.

Stated causes

63 incidents with no cause stated.

Across fru.dev:Company profileComplianceQuarterlyFree tiersPaydaysRegionsChangefeedSLAsTechConfUptime

Questions

Is MongoDB down right now?

Check MongoDB's own status page at https://status.mongodb.com for the live state. This page shows MongoDB's incident history from that page; the most recent incident started 2026-09-16: "Support Portal Outage".

How often does MongoDB have outages?

MongoDB posted 19 incidents in the last 90 days and 69 in the last year, 6 of them major or critical in the last 90 days. The median incident lasted 2h 15m.

When was MongoDB's last major outage?

2026-09-16: "Support Portal Outage", lasting 6h 25m.

What usually causes MongoDB incidents?

Where MongoDB explained the cause, the most common was configuration change (2 incidents). Most status updates do not name a cause.

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.

Outages by email

Saturday mornings: the week's major outages, new postmortems and disclosed breaches, only in weeks that had some.

Double opt-in. Unsubscribe any time.