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MongoDB · Data and observabilityOct 2, 2026, 00:01 UTC today

MongoDB Charts: Infinite login loop when creating new Charts projects

MinorNot disclosedUpdated 7h ago
Oct 2, 00:01 UTCOct 2, 05:02 UTC
Duration
5h
Impact
Minor
Root cause
Not disclosed
MongoDB, 90 days
19 incidents
Affected
MongoDB Charts
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Oct 2, 05:02 UTC
    This incident has been resolved.
  2. Identified · Oct 2, 00:01 UTC
    Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment. Existing Charts projects are not affected.

More from MongoDB

Full history
StartedIncidentDuration
Oct 115:41 UTCyesterdayTrigger processing may be delayed globally5h 13m
Sep 3018:51 UTC2 days agoDelays in Atlas cluster management operations2h 10m
Sep 1609:06 UTC2 weeks agoSupport Portal Outage6h 25m
Sep 1101:28 UTC3 weeks agoAtlas is experiencing issues with issuing certificates from Lets Encrypt2h 23m
Sep 316:44 UTC4 weeks agoImpaired Cluster operations in AWS me-central-1 and AWS me-south-1Ongoing
Aug 2818:34 UTC5 weeks agoMongoDB Atlas Log Integration service degraded0m

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