Incidentsby IbisMoveworks Assistant in Microsoft Teams Not Responding
Oct 1, 15:20 UTCOct 1, 17:09 UTC
Duration
1h 48m
Impact
Critical
Root cause
Not disclosed
MoveWorks, 90 days
16 incidents
Affected
Microsoft TeamsEnterprise Messaging Integrations - Microsoft Teams
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 1, 17:09 UTC
This incident has been resolved.
- Monitoring · Oct 1, 16:11 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Oct 1, 15:56 UTC
We are continuing to investigate and identify a mitigation. We sincerely apologize for the ongoing disruption.
- Investigating · Oct 1, 15:20 UTC
We're investigating an issue affecting the Moveworks Assistant in Microsoft Teams. Users report the bot entering a "thinking" state with no response. In some cases, users are not receiving responses as expected. We are actively working on resolving this issue and will provide updates shortly. We apologize for the inconvenience caused.
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