Incidentsby IbisTool Studio Admins Unable to Edit Connectors or Script Actions
Oct 15, 18:22 UTCOct 15, 22:00 UTC
Duration
3h 38m
Impact
Minor
Root cause
Not disclosed
MoveWorks, 90 days
17 incidents
Affected
Plugins WorkspaceConnectorsTools Studio - Plugins Workspace
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 15, 22:00 UTC
This incident has been resolved.
- Monitoring · Oct 15, 19:46 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Oct 15, 18:52 UTC
We are continuing to work on a fix for this issue.
- Identified · Oct 15, 18:22 UTC
We have identified an issue affecting Tool Studio admins. Admins are seeing a “You do not have the role needed to perform this action” error when creating or updating connectors, and Script Actions in Agent Studio are failing to load, even though their permissions are configured correctly. Our engineering team is investigating the root cause and actively working on a fix. We don’t have a workaround yet, and we will share the next update as soon as we have more information. Impacted Regions: All
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