Incidentsby Glyph2026-10-12 Degraded Function For OPAL Copilot in Slow-lane Customer Instances
Oct 12, 11:28 UTCOct 12, 20:13 UTC
Duration
8h 45m
Impact
Informational
Root cause
Not disclosed
Observe, 90 days
10 incidents
Affected
Not listed by the vendor.
Final update
The issue affecting OPAL Copilot code completions for some customers has been resolved. We found the cause and applied a fix, and the feature has been working normally since. We apologize for any inconvenience.
Timeline
- Resolved · Oct 12, 20:13 UTC
The issue affecting OPAL Copilot code completions for some customers has been resolved. We found the cause and applied a fix, and the feature has been working normally since. We apologize for any inconvenience.
- Monitoring · Oct 12, 14:21 UTC
A fix has been deployed for the issue affecting OPAL Copilot inline code completions since 8 October 2026 17:53 UTC. Completions are recovering, and we're watching all affected regions to confirm. We'll post a final update once recovery is confirmed.
- Identified · Oct 12, 14:21 UTC
A fix has been deployed for the issue affecting OPAL Copilot inline code completions since 8 October 2026 17:53 UTC. Completions are recovering, and we're watching all affected regions to confirm. We'll post a final update once recovery is confirmed.
- Identified · Oct 12, 11:28 UTC
We are observing an issue with OPAL Copilot on slow-lane customers. Users may see errors when attempting to get OPAL support from the in-app copilot. Root cause has been found and we are working on rolling out a fix as soon as possible.
More from Observe
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