2026-09-27 Data Transform and Monitor Processing Delays (US-WEST)

Final update

This incident has been resolved. Customer impact: Users experienced data freshness delays and impacts to monitor evaluations. No data loss occurred. Incident start time: 01:22 UTC September 27, 2026 Incident end time: 01:46 UTC September 27, 2026 If you experience additional issues, please contact support.

1. Resolved · Sep 27, 03:07 UTC
   This incident has been resolved. Customer impact: Users experienced data freshness delays and impacts to monitor evaluations. No data loss occurred. Incident start time: 01:22 UTC September 27, 2026 Incident end time: 01:46 UTC September 27, 2026 If you experience additional issues, please contact support.
2. Monitoring · Sep 27, 01:46 UTC
   The upstream issue has been resolved and Observe services are now healthy. We are monitoring to confirm full recovery. Customer impact: Users experienced data freshness delays and impacts to monitor evaluations. No data loss occurred. Incident start time: 01:22 UTC September 27, 2026 We will provide a final update once we have confirmed the service remains stable.
3. Investigating · Sep 27, 01:22 UTC
   We are investigating an issue affecting data transform and monitor processing in US West (Oregon). Customer impact: Users may experience data freshness delays and impacts to monitor evaluations. No data loss is expected. Our team is actively working to identify the root cause. We will provide an update within 60 minutes.