Incidentsby IbisHelp Center Chat Support Degraded
Oct 23, 21:30 UTCOct 23, 22:02 UTC
Duration
33m
Impact
Informational
Root cause
Not disclosed
OpenAI, 90 days
70 incidents
Affected
Not listed by the vendor.
Final update
All impacted services have now fully recovered.
Timeline
- Resolved · Oct 23, 22:02 UTC
All impacted services have now fully recovered.
- Monitoring · Oct 23, 21:52 UTC
We have applied the mitigation and are monitoring the recovery.
- Investigating · Oct 23, 21:30 UTC
We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at [support@openai.com](mailto:support@openai.com "support@openai.com") for assistance. We apologize for the inconvenience and will provide updates as they become available.
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