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Palo Alto Networks · SecurityJun 29, 2026, 16:15 UTC 3 months ago

WildFire Issue

MinorNot disclosedUpdated 2h ago
Jun 29, 16:15 UTCJun 30, 01:34 UTC
Duration
9h 19m
Impact
Minor
Root cause
Not disclosed
Palo Alto Networks, 90 days
23 incidents
Affected
WildFire Singapore CloudWildFire - WildFire Singapore Cloud
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jun 30, 01:34 UTC
    This incident has been resolved.
  2. Monitoring · Jun 30, 01:25 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Jun 30, 00:39 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Jun 29, 23:38 UTC
    We are continuing to investigate this issue.
  5. Investigating · Jun 29, 21:46 UTC
    We are continuing to investigate this issue.
  6. Investigating · Jun 29, 19:42 UTC
    We are continuing to investigate this issue.
  7. Investigating · Jun 29, 18:01 UTC
    We are continuing to investigate this issue.
  8. Investigating · Jun 29, 16:15 UTC
    WildFire is currently experiencing an issue in the Singapore Cloud. We are actively working on this issue and will provide another update by 18:00 UTC with further details. Customer Impact: Intermittent failures may occur during the file upload process and while querying verdicts. Workaround: N/A

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