Who is down right now

24 down now · 255 this week

Palo Alto Networks outage history and postmortems

Security · Santa Clara, US · 22 incidents in 90 days · 99.97% implied uptime · last 24h ago

Status page Compare with...

Ongoing now · 2

Checked 19m ago

History

MinorOngoingNov 10, 10:05 UTC
Emergency maintenance on app.prismacloud.io ( US - North Virginia ) 3AM-4AM , PSTstill open
MinorOngoingNov 9, 11:45 UTC
Prisma Cloud: Alert Manual and Automated Remediation is unavailablestill open
NoticeOct 30, 05:36 UTC
Delayed Alibaba cloud ingestion for all customerslasted 4h 56m
MinorOct 26, 16:40 UTC
Enterprise DLP: US West Elevated Latencylasted 1h 53m
MinorOct 20, 11:28 UTC
WildFire Issuelasted 56m
MajorOct 20, 07:52 UTC
[Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Regionlasted 17h 52m
MinorOct 20, 06:52 UTC
WildFire Issuelasted 9h 23m
MinorOct 15, 00:51 UTC
AI Runtime Security (AIRS) Cloud Degraded Performance (AIRS API Intercept URL Filtering) in USlasted 35m
NoticeOct 9, 20:33 UTC
Cloud NGFW for AWS: Management Portal access errorslasted 23m
CriticalOct 7, 23:56 UTC
WildFire Issuelasted 2h 13m
NoticeOct 6, 22:17 UTC
Customer Support Portal Service is not availablelasted 2h 23m
MinorSep 29, 06:32 UTC
PrismaCloud: APP3: Stale data in asset inventorylasted 46h 53m
CriticalSep 2, 19:01 UTC
MLAV Outage - Investigation Undergoinglasted 3h 18m
MinorSep 1, 17:00 UTC
URL filtering service degradation affected by GCP network service degradationlasted 4h 44m
MinorSep 1, 15:24 UTC
Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operationallasted 11h 34m
MinorAug 26, 17:47 UTC
Cortex XSOAR8/XSIAM - Degraded performance in the US regionlasted 3h 37m
MinorAug 25, 18:24 UTC
WildFire Issuelasted 32m
MinorAug 24, 17:26 UTC
WildFire Issuelasted 1h 11m
MinorAug 21, 20:24 UTC
Cortex XDR/XSIAM/CLOUD - Sporadic third-party log collection performance in the US regionlasted 3d 4h
MinorAug 20, 18:16 UTC
File Manager: Increased Latency in US West Regionlasted 1h 20m
MinorAug 19, 22:59 UTC
Log forwarding and streaming degradation for Device Security Cloud Servicelasted 43h 36mCapacity
NoticeAug 19, 15:10 UTC
Service Degradation: Cloud NGFW Management Console.lasted 6h 52m
MinorAug 17, 21:31 UTC
Cortex XDR/XSIAM/XSOAR8/CLOUD - Degraded performance in the CA regionlasted 6h 30m
NoticeAug 11, 19:00 UTC
Cortex XDR/XSIAM/XSOAR8/CLOUD - Degraded performance in the US regionlasted 0m
NoticeAug 11, 11:06 UTC
WildFire Issuelasted 1h 4m
MinorAug 7, 06:55 UTC
PrismaCloud APP3: Delayed asset inventory datalasted 16d 20h
MajorAug 2, 00:29 UTC
Customer Service Portal will be going through an unplanned emergency change management.lasted 2h 47m
MinorAug 1, 00:25 UTC
Panorama-Managed Azure CNGFWlasted 29h 49m
NoticeJul 30, 03:35 UTC
Customer Support Portal and Licensing Services are currently downlasted 13h 57m
MinorJul 17, 06:44 UTC
PrismaCloud: APP - Delayed ingestionlasted 4h 6m
MajorJul 16, 11:06 UTC
Enterprise DLP: Investigating Increase in Error Rateslasted 8h 6m
MinorJul 10, 05:58 UTC
PrismaCloud: App3 - Delayed asset ingestionlasted 7h 39m
MajorJul 7, 19:36 UTC
Cortex Gateway (GOV) is currently experiencing degraded availability affecting the GW login page. Existing active sessions are expected to remain operational.lasted 4h 24m
MinorJul 7, 18:06 UTC
Azure westeurope, southcentralus outage impacting Cloud NGFW Services.lasted 78d 8h
MinorJul 2, 10:00 UTC
Prisma Cloud Incident [APP]: Vulnerabilities page is downlasted 7h 55m
MinorJun 30, 21:30 UTC
AWS EU-NORTH-1 (Stockholm) disruption impacting Cloud NGFWlasted 34m
MajorJun 30, 13:52 UTC
PrismaCloud: APP3: Vulnerabilities page is downlasted 1h 23m
MinorJun 29, 16:15 UTC
WildFire Issuelasted 9h 19m
CriticalJun 29, 12:57 UTC
Prisma Cloud Compute [app-gov] Service Outagelasted 2h 9m
MinorJun 25, 09:33 UTC
Cloud NGFW Service Disruptionlasted 1h 45m
About Palo Alto Networks

Palo Alto Networks, Inc. is an American multinational cybersecurity company with headquarters in Santa Clara, California. The core product is a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Security median
1h 41m

Palo Alto Networks: 37m weighted downtime in range, category median 1h 41m.

22 incidents, 3 major or critical, 10d 22h of incident time (23h 23m major or critical, 9d 23h partial), longest 3d 4h, implied uptime 99.97%, between Aug 13, 2026 and Nov 10, 2026.

Stated causes

134 incidents with no cause stated.

Across Glyph:Company profileAcquisitionsQuarterlyPaydaysTechConfUptime

Questions

Is Palo Alto Networks down right now?

Check Palo Alto Networks's own status page at https://status.paloaltonetworks.com for the live state. This page shows Palo Alto Networks's incident history from that page; the most recent incident started 2026-11-10: "Emergency maintenance on app.prismacloud.io ( US - North Virginia ) 3AM-4AM , PST".

How often does Palo Alto Networks have outages?

Palo Alto Networks posted 23 incidents in the last 90 days and 132 in the last year, 3 of them major or critical in the last 90 days. The median incident lasted 3h 37m.

When was Palo Alto Networks's last major outage?

2026-10-20: "[Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region", lasting 17h 52m.

What usually causes Palo Alto Networks incidents?

Where Palo Alto Networks explained the cause, the most common was capacity and load (1 incidents). Most status updates do not name a cause.