Who is down right now

Palo Alto Networks · SecurityOct 6, 2026, 22:17 UTC 5 days ago

Customer Support Portal Service is not available

InformationalNot disclosedUpdated 2h ago
Oct 6, 22:17 UTCOct 7, 00:40 UTC
Duration
2h 23m
Impact
Informational
Root cause
Not disclosed
Palo Alto Networks, 90 days
23 incidents
Affected
Customer Support Portal
Status page

Final update

No issues were observed during the 1-hour observation period. No further updates are expected on this thread.

Timeline

  1. Resolved · Oct 7, 00:40 UTC
    No issues were observed during the 1-hour observation period. No further updates are expected on this thread.
  2. Monitoring · Oct 6, 23:20 UTC
    The Customer Support portal availability issue has been resolved. The operations team is monitoring service availability.
  3. Investigating · Oct 6, 22:17 UTC
    We are observing an intermittent availability issue with multiple customer-facing services. The operations team is investigating the problem.

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