Who is down right now

Palo Alto Networks · SecurityMay 14, 2026, 05:33 UTC 5 months ago

app4: Prisma cloud Page is not loading

MajorNot disclosedUpdated 2h ago
May 14, 05:33 UTCMay 14, 06:11 UTC
Duration
38m
Impact
Major
Root cause
Not disclosed
Palo Alto Networks, 90 days
23 incidents
Affected
Americas - US - app4.prismacloud.ioPrisma Cloud - Americas - US - app4.prismacloud.io
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · May 14, 06:11 UTC
    This incident has been resolved.
  2. Monitoring · May 14, 06:07 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · May 14, 06:00 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · May 14, 05:53 UTC
    We are continuing to investigate this issue.
  5. Investigating · May 14, 05:33 UTC
    We are currently investigating this issue.

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Full history
NoticeOct 9, 20:33 UTC
Cloud NGFW for AWS: Management Portal access errorslasted 23m
CriticalOct 7, 23:56 UTC
WildFire Issuelasted 2h 13m
NoticeOct 6, 22:17 UTC
Customer Support Portal Service is not availablelasted 2h 23m
MinorSep 29, 06:32 UTC
PrismaCloud: APP3: Stale data in asset inventorylasted 46h 53m
CriticalSep 2, 19:01 UTC
MLAV Outage - Investigation Undergoinglasted 3h 18m
MinorSep 1, 17:00 UTC
URL filtering service degradation affected by GCP network service degradationlasted 4h 44m