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Palo Alto Networks · SecurityAug 17, 2026, 21:31 UTC 7 weeks ago

Cortex XDR/XSIAM/XSOAR8/CLOUD - Degraded performance in the CA region

MinorNot disclosedUpdated 2h ago
Aug 17, 21:31 UTCAug 18, 04:01 UTC
Duration
6h 30m
Impact
Minor
Root cause
Not disclosed
Palo Alto Networks, 90 days
23 incidents
Affected
CanadaCortex XDR - CanadaCortex XSIAM - CanadaCortex XSOAR 8.x - CanadaCortex Cloud - Canada
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Aug 18, 04:01 UTC
    This incident has been resolved.
  2. Monitoring · Aug 18, 00:52 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Aug 17, 22:12 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Aug 17, 21:31 UTC
    We are experiencing degraded performance in the CA region. Cortex XDR agent local protection continues to function normally.

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