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Palo Alto Networks · SecurityMay 21, 2026, 21:04 UTC 4 months ago

Prisma Cloud Incident [APP] - Degraded

MinorNot disclosedUpdated 2h ago
May 21, 21:04 UTCMay 21, 22:44 UTC
Duration
1h 40m
Impact
Minor
Root cause
Not disclosed
Palo Alto Networks, 90 days
23 incidents
Affected
Americas - US - app.prismacloud.ioPrisma Cloud - Americas - US - app.prismacloud.io
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · May 21, 22:44 UTC
    This incident has been resolved.
  2. Monitoring · May 21, 22:01 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · May 21, 21:04 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · May 21, 21:04 UTC
    We are currently investigating this issue.

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Full history
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MinorSep 29, 06:32 UTC
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CriticalSep 2, 19:01 UTC
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MinorSep 1, 17:00 UTC
URL filtering service degradation affected by GCP network service degradationlasted 4h 44m