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Palo Alto Networks · SecurityAug 19, 2026, 15:10 UTC 7 weeks ago

Service Degradation: Cloud NGFW Management Console.

InformationalNot disclosedUpdated 2h ago
Aug 19, 15:10 UTCAug 19, 22:02 UTC
Duration
6h 52m
Impact
Informational
Root cause
Not disclosed
Palo Alto Networks, 90 days
23 incidents
Affected
N.Virginia (us-east-1)Cloud NGFW for AWS - N.Virginia (us-east-1)
Status page

Final update

The login service degradation on the Cloud NGFW Management Console has been fully resolved. All services are operating normally.

Timeline

  1. Resolved · Aug 19, 22:02 UTC
    The login service degradation on the Cloud NGFW Management Console has been fully resolved. All services are operating normally.
  2. Monitoring · Aug 19, 22:02 UTC
    We are continuing to monitor for any further issues.
  3. Monitoring · Aug 19, 17:36 UTC
    Service Degradation has been mitigated. We will continue to monitor service health. Next Update: 08:00 PM UTC, 19th Aug 2026
  4. Monitoring · Aug 19, 17:35 UTC
    Service Degradation has been mitigated. We will continue to monitor service health.
  5. Investigating · Aug 19, 15:10 UTC
    We are investigating login service degradation on the Cloud NGFW Management Console. Note: Data plane traffic and security enforcement are not impacted by this event. Current Status: Engineers are currently investigating the issue. Next Update: 06:00 PM UTC, 19th Aug 2026

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