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Palo Alto Networks · SecurityMay 29, 2026, 08:26 UTC 4 months ago

Service degradation in westus2 due to Azure cloud service issue

MinorNot disclosedUpdated 2h ago
May 29, 08:26 UTCMay 30, 03:49 UTC
Duration
19h 23m
Impact
Minor
Root cause
Not disclosed
Palo Alto Networks, 90 days
23 incidents
Affected
westus2Cloud NGFW for Azure - westus2
Status page

Final update

Azure team confirmed that this incident had been resolved.

Timeline

  1. Resolved · May 30, 03:49 UTC
    Azure team confirmed that this incident had been resolved.
  2. Identified · May 29, 13:33 UTC
    Latest update from Azure: Recovered Azure services: Service Bus, Storage, App Service (Web Apps), Azure Site Recovery, Virtual Machine, Virtual Machine scale set, Backup (MAB), Azure Cosmos DB, Azure Log Analytics, Application Insights, Azure Monitor, Azure Resource Manager, Data Explorer, Azure IoT Hub, Microsoft Defender for Cloud Apps, Azure Container Registry, Azure Kubernetes Service, Azure Policy, Azure NetApp Files, Azure Resource Graph, Azure Synapse, Azure Database for MySQL - Flexible Server Mitigation efforts are still underway to restore affected network components across dependent services, including Storage and Compute We are waiting for further updates from Azure
  3. Identified · May 29, 09:46 UTC
    Latest update from Azure: Mitigation efforts are underway to restore affected network components across dependent services, including Storage and Compute. Customers may begin to see signs of recovery as these actions progress
  4. Investigating · May 29, 08:26 UTC
    Azure is having service degradation impacting multiple services in the region westus2(https://azure.status.microsoft/en-us/status) We are continuously monitoring the status.

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