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Palo Alto Networks · SecurityAug 21, 2026, 20:24 UTC 7 weeks ago

Cortex XDR/XSIAM/CLOUD - Sporadic third-party log collection performance in the US region

MinorNot disclosedUpdated 2h ago
Aug 21, 20:24 UTCAug 25, 01:01 UTC
Duration
3d 4h
Impact
Minor
Root cause
Not disclosed
Palo Alto Networks, 90 days
23 incidents
Affected
United States - AmericasCortex XDR - United States - AmericasCortex XSIAM - United States - AmericasCortex Cloud - United States - Americas
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Aug 25, 01:01 UTC
    This incident has been resolved.
  2. Monitoring · Aug 22, 18:41 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Aug 22, 06:10 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Aug 21, 20:24 UTC
    We are experiencing sporadic third-party log collection performance on a small subset of tenants in the US region, affecting log collection from third-party vendors through our native third-party collectors. Marketplace integrations are not affected

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